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Communication & Feedback Standards

Creating captivating video content with Intrigue Studios is not just about the final product; it's about the journey we take together to get there. Our feedback and communication process is designed to keep things moving smoothly, ensuring we're always on the same page. Here's a simple breakdown of how we make collaboration easy and effective.

Clear Communication, Every Step of the Way

We're all about clarity and keeping track of our chats, choices, and feedback. Mostly, we use email for all the official stuff. But on bigger projects, you might get access to our project management system's message board. The goal? To make sure we can always look back at what we've discussed, ensuring nothing important slips through the cracks.

Got something urgent? No problem. We can chat over a call or video conference and then summarize the discussion in writing, so there's a clear record of everything.

Timely Feedback for Seamless Progress

To keep your project moving without a hitch, we have a straightforward timeline for feedback:

  • Initial Deliverables: We ask for your notes or approval within 5 business days. This pace helps keep the project on track.

  • Revisions: If we're tweaking things, we look for your input within 3 business days, so we can swiftly make those changes.

  • Final Draft: You'll have up to 5 business days to review the final version and give us the thumbs up.

This timeline helps us advance from one phase to the next smoothly, ensuring your project is completed on time.

Simplified Feedback Process

We strive to make giving feedback as easy as pie. Instead of sending bits and pieces over multiple messages, we ask that you compile your thoughts into one comprehensive message. This way, we can address your feedback more efficiently.

For video revisions, we will send you access to our online revisions system which will help you organize your requests easily in one place. Once you've entered all your notes for a round of revisions, just send us a quick message to let us know. This method keeps everything organized and makes revisions a breeze.

Flexibility Meets Efficiency

Every project is unique, and we get that. While we have a standard process to keep things efficient, we're also flexible. Need a little more time for feedback? Prefer a different way of communicating? Just let us know. We're here to work with you and make sure your project not only meets but exceeds your expectations.

Our aim is to blend structure with flexibility, ensuring that our collaboration is not only productive but also enjoyable. At Intrigue Studios, we're more than just a video production company; we're your creative partner, dedicated to bringing your vision to life in the most engaging way possible. Let's make something amazing together.


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